Privacy Policy

DATA PROTECTION INFORMATION

Controller

The current website is owned and managed by NVLS INTERNATIONAL, S.L., who hereinafter and for the processing of personal data performed in relation to the availability, management, and closing of the website, as well as the mailing (both service related and commercial), analysis, and electronic contact, is the controller of the processed data.

Our identification is:

Controller: NVLS INTERNATIONAL, S.L. (hereinafter “NOVALINS” or “we”).
Address: Valencia, Cronista Carreres, 5 -Ap. 11 – P.C.: 46003.
Valencia Trade Registry, Volume 9675; Book 6957, Sheet 203, Section 8, Foil 155530, Inscription 1
Tax. Id. No.: B98565195
Email: privacy@novalins.com.

Data subject

Data subject shall be: user of the website (hereinafter; “you”)

Data categories

Below, you may find the data categories or types of data collected, and processed:

When you are surfing as a mere visitor, and do not contact us through our contact form, the following:

metadata (IP, behavioural patterns, user experience, language, operating system, etc.)

When you are navigating and additionally contact us through the means provided for on the website, the following:

identification data (name, surname, nationality, etc.)
contact data (email, telephone, etc.)
company info.
translation project info.

Processing purposes

By means of NOVALINS’s web we may process data with multiple purposes of which we will inform you at any time. Thus, complying with the transparency obligation set out in the applicable law and giving you access to all relevant information below we inform you about our data purposes:

Firstly, and being the case, you access the web as mere visitor:

to make the website and its contents available;
in relation to the cookies: to assure availability and functionality, to analyse usage and behavioural patterns, as well as to make social tools (such as, share buttons), available;
Performance quality analysis.

Moreover, should you navigate through the website and make use of the contact form, you should take into account that the following purposes therefore apply:

to answer the requests, and questions by you raised and sent, as well as to keep in touch with you so that we mail you with service and commercial information;
to provide you with a quote;

We inform you that we will not process data with other purposes other than those of which we informed above. When we have to response to legal request, we process and communicate data to competent bodies with the purpose of complying with legal requirements.

Data retention periods

Depending on the purpose for which we process data. Thus,

Purposes 4^th (i) to 4^th (III): 18 months;
Purpose 4(iv): as long as there is a relationship with the client and consent is not withdrawn.
Purpose 4(v): during offer’s validity period.

We inform that in case of data retention for a longer period than described above, the data will be blocked or pseudonymised so that use of data is impossible for other purposes.

Lawfulness of processing

Depending on the purpose for which we process data. Thus:

For purpose 4(i): our legitimate interest in the maintenance of the website and making it available at all times to the public.
For purpose 4(ii): your consent to the use of analytical and advertising cookies, which can be configured at the time of giving the consent, or later by means of the browser configuration.
For purpose 4(iii): our legitimate interest in improving web user experience and performance of the website.
For purpose 4(iv): our legitimate interest in managing our relationships with our clients, given that if we do not process this data, we will not be able to communicate with you and give response to your requests.
For purpose 4(v): processing is necessary in order to take steps to meet your request prior to entering the translation commission.

Data communication.

NOVALINS, yet for the compliance of legal obligations or requests, does not communicate data to third parties notwithstanding transmissions performed under operational needs to processors and alike. In relation to abovementioned, we share metadata with Google Ireland, Ltd. So that we may be able to analyse traffic and behavioural patterns of our users by means of Google Analytics tools, or any other providers’ tools. Some of our providers to which we do transfer metadata may be found in our cookies policy.

Data origin

All data processed are collected directly from the data subject whether by means of the use of the form contact or by consent provided by you, either for commercial purposes or other. Should you need further information, please, send an access right request to privacy@novalins.com.

Your rights

You’re entitled to request us via email or postal mail your data rights, such as:

the right to be informed about the collection and the use of your personal data
the right to access personal data and supplementary information
the right to have inaccurate personal data rectified, or completed if it is incomplete
the right to be erased
(to be forgotten) in certain circumstances
the right to restrict processing in certain circumstances
the right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services
the right to object to processing in certain circumstances
rights in relation to automated decision making and profiling
the right to withdraw consent at any time (where relevant)
the right to complain to the supervisory authority, whose contact information is:

Agencia Española de Protección de Datos (AEPD) -España-

Registro de entrada
Calle Jorge Juan, 6 // C.P.: 28004 – Madrid
Landline: +34 901 100 099 // +34 91 266 35 17
https://www.aepd.es/