AI Medical Translation Services

AI-powered medical translation at Novalins.ai combines cutting-edge machine learning algorithms with expert human oversight. Our AI tools generate an initial translation, which is then meticulously edited by specialized medical reviewers to ensure precision and compliance with industry standards. Integrated into our tech ecosystem, our AI tools are enhanced by Translation Management Systems (TMS), translation memories, glossaries, and specialised GPTs for healthcare fields, such as regulatory affairs and clinical trials. This approach ensures the most optimal and accurate translation outcomes.

In traditional medical translation, a human medical translator handles the initial translation, followed by proofreading by another medical translator. At Novalins.ai, our AI-powered service begins with advanced AI technology generating the initial translation. However, the crucial proofreading and editing steps are still performed by professional medical translators, ensuring the highest quality and accuracy. This method allows us to deliver faster results without compromising on quality.

We offer two levels of AI-powered medical translation services:

• Certified machine translation with review by one medical expert: ideal for projects with tighter budgets and timelines, ensuring technical and linguistic accuracy with a single expert review, offering a 40% cost reduction.
• Certified machine translation with review by two medical experts: this service provides a balanced approach, combining the efficiency of machine translation with the expertise of two human reviewers to deliver high-quality results at a competitive price, with a 20% cost reduction.

Yes, we continue to offer traditional human medical translation services for clients who prefer 100% human translation. This option is especially recommended for complex content, rare languages, or specific language combinations where machine translation may not achieve the necessary quality standards. Our commitment to precision and accuracy ensures that we select the best approach for each project, providing tailored solutions that deliver optimal results.

At Novalins.ai, we continuously evaluate and test the latest AI tools to select the best one for each specific language and document type. Our AI tools are connected to TMS, translation memories, and glossaries to enhance output quality. Additionally, we employ specialised GPTs tailored to specific healthcare fields, such as regulatory affairs and clinical trials, ensuring even more accurate results.

Absolutely. Our AI-generated translations are rigorously reviewed by expert medical editors who ensure technical and linguistic accuracy, consistency in terminology, and adherence to client-specific glossaries and style guides, as well as to industry standards in healthcare. We only offer AI translation services when we are confident that the output meets high-quality standards comparable to human translation. For new clients, we often conduct pilot projects to ensure consistent quality, develop personalized reference materials, and align with the client’s stylistic preferences, which is particularly important in fields like medical apps and software.

Yes, we offer a complimentary short sample translation to help you evaluate the quality of our machine-assisted translations, which are meticulously reviewed by our medical experts. This sample allows you to confirm that the style and tone align with your expectations. It also provides an opportunity to experience our customer support, platform usability, and communication efficiency firsthand. We customize the style and tone to meet each client’s specific requirements, utilizing resources like style guides, glossaries, and translation memories, all of which are continuously updated to reflect your preferences.

Additionally, we’re pleased to offer samples across our different service levels, including 100% human translation, so you can compare these options and choose the one that best suits your needs.

Yes, we can use the machine translation you issued internally. However, we will first evaluate the quality of the translation to ensure it meets our standards. If the quality is not sufficient, we will re-do the translation using our own advanced tools to ensure the best possible output. This refined translation will then be reviewed by our medical experts to guarantee its accuracy and reliability.

We prioritise data security and confidentiality. Novalins.ai uses premium licenses of advanced AI translation tools and TMS equipped with industry-leading security features, including end-to-end encryption and secure data storage. All our tools are hosted on servers located within the European Union. Our systems comply with stringent industry regulations, ensuring that your sensitive information remains confidential and secure throughout the translation process.

Our AI-powered medical translation services are significantly faster than traditional methods, often delivering results before your coffee gets cold! We adapt to our clients’ deadlines by coordinating multiple teams through our Translation Management System (TMS), which is designed to efficiently manage complex projects across various languages and teams simultaneously. When we provide our quotation, we always offer several turnaround options to suit your needs. For documents that require submission to health authorities, once we are informed of the submission timeline, we conduct preliminary preparations to ensure we are ready to begin translation as soon as the final document is available. This proactive approach ensures that your translations are completed promptly and within the agenda set by the health authorities.

With our AI-powered translation services, the cost is significantly lower compared to traditional translation methods. We offer two service levels, with one and two reviewers, providing 20% and 40% cost savings respectively, compared to traditional human translation. For key customers with large and regular translation volumes, additional savings may apply. We regularly assess our pricing strategy to ensure it meets our clients’ budget needs.

Our AI medical translation services are ideal for industries that require fast, accurate, and reliable translations, particularly in the pharmaceuticals, clinical trials, and healthcare sectors. We handle a wide range of documents, including patient information leaflets, regulatory submissions, Instructions for Use (IFUs), and more. Over the past year, we have developed extensive expertise in translating medical apps and software for some of the leading MedTech companies in the market. For these specialised projects, we conduct a thorough preparation phase, which includes developing glossaries of key terms based on the source text, creating translation memories, and crafting a detailed style guide tailored to the client’s specific preferences. This guide covers tone—whether formal or informal—terminology, formatting, and other stylistic nuances. Additionally, we arrange product demos or presentations for our linguists to ensure they fully understand the context and can translate accurately. These preliminary steps are crucial in aligning with the client’s tone and style expectations, allowing us to deliver translations that meet the highest standards with efficiency and precision.

We hold four ISO certifications, including ISO 18587 for machine translation post-editing and ISO 13485:2016 for medical devices. Our experts ensure that all translations meet the stringent requirements of the medical industry, providing both technical and linguistic precision. These certifications guarantee that our projects are executed according to rigorous quality processes and that our experts are selected and vetted in compliance with the strict criteria established by these standards. This commitment to quality ensures that every translation meets the highest industry standards for accuracy and reliability.

Yes, our AI medical translation services are ISO 18587 certified, ensuring the highest quality in machine translation. Additionally, we can provide a certificate of accuracy, which details the translation process we followed and includes information about the qualifications and background of the translators who worked on your project.

At Novalins, we maintain the highest standards for our medical translators by adhering to a stringent recruitment process that fully complies with the ISO 17100:2015 standard for translation services, as well as ISO 13485 for the selection of translators working on medical device documents. Each potential translator undergoes a rigorous screening and testing process conducted by our vendor management team, ensuring that only those who meet our exacting criteria are onboarded. To qualify as a Novalins translator, candidates must meet the following requirements:

• Possess a scientific background (MSc, PharmD, PhD, MD) and/or an MA in Translation with a specialization in healthcare.
• Have a minimum of six years of senior experience in medical translation.
• Demonstrate native proficiency in the target language.

Additionally, we provide anonymized CVs of our translators upon request and offer sample translations from various teams for large projects to ensure our clients work with professionals who match their tone and style expectations. After each project, our translators are evaluated for quality, and these evaluations are meticulously tracked in our project management platform to ensure continuous excellence in service.

Our after-sale support is available to assist with any updates or additional needs you might have, ensuring 100% satisfaction. We can provide access to our TMS for clients to review and comment on the final translations, with feedback reviewed by the assigned translation teams. Any critical points can be discussed with industry experts to ensure complete accuracy.

In addition to translation services, Novalins offers a wide range of linguistic services, including localisation (human or AI localisation), subtitling, transcription, voice- over, transcreation, medical writing, language quality assessment, cultural consultation, etc. We also provide desktop publishing and specialised services for the healthcare industry, such as linguistic validation and regulatory compliance checks for labels.